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Live training with Ryan Dowd: Homeless De-Escalation 201: Nonverbal tools that eliminate conflict

Topics Covered:

• Why it doesn’t matter what you say (especially when working with vulnerable folks).

• How nonverbal communication drives conflict.

• The two parts of conflict (spoiler alert – you can only control one of them!).

• Five tools that eliminate most conflicts.

Date:
Thursday, December 15, 2022
Time (MST):
12:00pm - 1:00pm
Time Zone:
Arizona Time (change)
Location:
Online
Registration has closed.

TRAINING INCLUDES:

  1. Live Q&A with Ryan
  2. Printable Infographic
  3. Interactive Workbook
  4. Certtifcate of Completion