BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Springshare//LibCal//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-TIMEZONE:America/Phoenix
X-PUBLISHED-TTL:PT15M
BEGIN:VEVENT
DTSTART:20260114T190000Z
DTEND:20260114T200000Z
DTSTAMP:20260114T000000Z
SUMMARY:PCI Webinar: Techniques for Uncomfortable Conversations
DESCRIPTION:Through this workshop\, we examine some important strategies 
 for navigating challenging conversations with confidence and empathy. 
 You'll learn how to maintain composure\, foster understanding\, and 
 communicate effectively even in difficult situations. We’ll also consider 
 how to create safe and supportive communication spaces.\n\nTogether\, we 
 will become more confident and productive in our communication.\n\n\n\nAs a 
 result of this program\, attendees will:\n\n\n	\n	 Understand effective 
 listening and empathy techniques\n	\n	\n	 Manage emotional responses and 
 maintain composure in tense situations\n	\n	\n	 Increase confidence in 
 communicating\n	\n
ORGANIZER;CN="Melissa Kummen":MAILTO:mkummen@azlibrary.gov
CATEGORIES:
CONTACT;CN="Melissa Kummen":MAILTO:mkummen@azlibrary.gov
STATUS:CONFIRMED
UID:LibCal-15541257
URL:https://azsos.libcal.com/event/15541257
X-MICROSOFT-CDO-BUSYSTATUS:BUSY
BEGIN:VALARM
TRIGGER:-PT15M
ACTION:DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT

END:VCALENDAR