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Upcoming Events
Time Zone: Arizona Time (change)
PCI Webinar: Handling New and Awkward Customer Behaviors
This webinar addresses the actions employees can take when they encounter new and awkward customer behaviors. Attendees will learn immediately applicable words, phrases and techniques to effectively...
- Date:
- Wednesday, October 23, 2024
- Time:
- 9:30am - 10:30am
- Location:
- Online,
- Categories:
- Register! - 45 seats left
PCI Webinar: Nonverbal Matters: Using Body Language to Communicate Effectively with Your Customers
A large majority of communication comes from nonverbals like facial expressions, gestures, and posture. It is universal and infused into every single interaction we have. Learn how to decipher what...
- Date:
- Wednesday, October 23, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Register! - 88 seats left
PCI Webinar: Unlocking Customer Satisfaction: The Role of Goal-Oriented Listening and Empathetic Communication to Improve Customer Interaction
Want to master the art of exceptional customer service? This interactive workshop, equips attendees with essential communication techniques to navigate any customer interaction. Based on the latest...
- Date:
- Wednesday, October 23, 2024
- Time:
- 12:30pm - 1:30pm
- Location:
- Online,
- Categories:
- Register! - 92 seats left
Arizona Memory Project Partner Information Session-ONLINE
The Arizona Memory Project (AMP) provides free online, digital access to a wealth of primary sources from Arizona archives, museums, libraries, and other cultural institutions. Visitors to AMP will...
- Date:
- Thursday, October 24, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Arizona Memory Project
- Register! - 71 seats left
Archives Month Tour
Please join us for a special tour of the Polly Rosenbaum State Archives and History Building during American Archives Month. Learn the Archivists' roles and how permanent, historical records are...
- Date:
- Thursday, October 24, 2024
- Time:
- 3:00pm - 4:00pm
- Location:
- Polly Rosenbaum History and Archives Building -- 1901 W. Madison St. Phoenix, AZ 85009,
- Categories:
- Archives
- Register! - 9 seats left
AMPlify Your Research: Topics and Places in the Arizona Memory Project
Arizona history is full of significant events and places that shaped the state to be what it is today. The Arizona Memory Project has over 130 Topics and 1,200 Places where relevant content is linked....
- Date:
- Wednesday, October 30, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Categories:
- Arizona Memory Project
- Register! - 54 seats left
PCI Webinar: Succeeding with Community Partnerships
The public library is often called on to be “all things to all people.” As the list of “all things” continues to grow it is getting harder to deliver on this expectation. Partnering with community...
- Date:
- Wednesday, October 30, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Register! - 86 seats left
PCI Webinar: Digital Navigators at the Library
Digital Navigator programs can help expand libraries' capacity to help your patrons access and use technology. Now is an especially opportune time to start or refresh a Digital Navigator program at...
- Date:
- Wednesday, November 6, 2024
- Time:
- 12:00pm - 1:00pm
- Location:
- Online,
- Categories:
- Register! - 99 seats left
Math Moments: Effective Early Literacy Strategies for Library Staff
Webinar Series: Ring of Rhymes: Effective Early Literacy Strategies for Library Staff
Description: Join us for "Ring of Rhymes," a dynamic 4-session webinar series designed specifically for library...
- Date:
- Thursday, November 7, 2024
- Time:
- 2:00pm - 3:00pm
- Location:
- Online,
- Categories:
- Register! - 29 seats left
Closed for Veterans Day
Closed for Veterans Day
- Date:
- Monday, November 11, 2024
- Time:
- All Day Event
- Location:
- Categories:
- Library Secretary of State