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Upcoming Events

Time Zone: Arizona Time (change)

PCI Webinar: The ‘Must Do List’ for Leaders

Expand your horizons and discover ways to be your best self in your leadership role. Whether you’re new to your position as a leader or have been a leader for some time, you’ll find new things to...
Date:
Wednesday, October 9, 2024
Time:
11:00am - 12:00pm
Location:
Online,
Categories:
Register! - 87 seats left

Archives Month Tour

Please join us for a special tour of the Polly Rosenbaum State Archives and History Building during American Archives Month. Learn the Archivists' roles and how permanent, historical records are...
Date:
Thursday, October 10, 2024
Time:
10:00am - 11:00am
Location:
Polly Rosenbaum History and Archives Building -- 1901 W. Madison St. Phoenix, AZ 85009,
Categories:
Archives
Register! - 8 seats left

Live Training with Ryan Dowd: Traumatic Brain Injury

About the Training: What is a TBI (and how it relates to those struggling with homelessness) Common symptoms (that are often mistaken for other conditions!) Signs of disinhibition (and how to...
Date:
Thursday, October 10, 2024
Time:
11:00am - 11:30am
Location:
Online,
Categories:

PCI Webinar: Boosting Morale and Engagement with Neuroscience-Backed Techniques

Employees with high morale have less absenteeism, turnover and errors, and are more productive. We all want an engaged and productive staff . . . and neuroscience explains why certain strategies are...
Date:
Wednesday, October 16, 2024
Time:
11:00am - 12:00pm
Location:
Online,
Categories:
Register! - 93 seats left

PCI Webinar: Handling New and Awkward Customer Behaviors

This webinar addresses the actions employees can take when they encounter new and awkward customer behaviors. Attendees will learn immediately applicable words, phrases and techniques to effectively...
Date:
Wednesday, October 23, 2024
Time:
9:30am - 10:30am
Location:
Online,
Categories:
Register! - 63 seats left

PCI Webinar: Nonverbal Matters: Using Body Language to Communicate Effectively with Your Customers

A large majority of communication comes from nonverbals like facial expressions, gestures, and posture. It is universal and infused into every single interaction we have. Learn how to decipher what...
Date:
Wednesday, October 23, 2024
Time:
11:00am - 12:00pm
Location:
Online,
Categories:
Register! - 91 seats left

PCI Webinar: Unlocking Customer Satisfaction: The Role of Goal-Oriented Listening and Empathetic Communication to Improve Customer Interaction

Want to master the art of exceptional customer service? This interactive workshop, equips attendees with essential communication techniques to navigate any customer interaction. Based on the latest...
Date:
Wednesday, October 23, 2024
Time:
12:30pm - 1:30pm
Location:
Online,
Categories:
Register! - 96 seats left

Arizona Memory Project Partner Information Session-ONLINE

The Arizona Memory Project (AMP) provides free online, digital access to a wealth of primary sources from Arizona archives, museums, libraries, and other cultural institutions. Visitors to AMP will...
Date:
Thursday, October 24, 2024
Time:
11:00am - 12:00pm
Location:
Online,
Categories:
Arizona Memory Project
Register! - 83 seats left

Archives Month Tour

Please join us for a special tour of the Polly Rosenbaum State Archives and History Building during American Archives Month. Learn the Archivists' roles and how permanent, historical records are...
Date:
Thursday, October 24, 2024
Time:
3:00pm - 4:00pm
Location:
Polly Rosenbaum History and Archives Building -- 1901 W. Madison St. Phoenix, AZ 85009,
Categories:
Archives
Register! - 10 seats left

AMPlify Your Research: Topics and Places in the Arizona Memory Project

Arizona history is full of significant events and places that shaped the state to be what it is today. The Arizona Memory Project has over 130 Topics and 1,200 Places where relevant content is linked....
Date:
Wednesday, October 30, 2024
Time:
11:00am - 12:00pm
Location:
Categories:
Arizona Memory Project
Register! - 64 seats left

Research Library

Library Development

Archives & Records

Talking Books