Become an Application Assistant! This training is intended for advocates, counselors and other professionals who are knowledgeable about the dynamics of domestic violence, sexual offenses or...

What are Policies of Yes and how might they help libraries better serve all of our user groups and reach our underserved populations? Learn what it means to think about policies in a way that creates...

Registration Link: https://us06web.zoom.us/webinar/register/WN_URV5QniFQsCiz_Z4bBh0bQ Program Description: Finding your way in a new job can be difficult, especially when you’re...

It is harder than ever to capture an audience’s attention. We decide in around 17 seconds if we like what we are reading. April introduces principles from the book, Smart Brevity, to help...

From genealogy to groundwater, state and federal documents come in many types, including annual reports, transportation and environmental studies, newsletters, maps, posters, and more. They provide a...

Note: This webinar will be presented in Spanish. The English Language program of this topic will be presented in August 2023 Conforme a la diversidad que nos complementa hoy en día en...

Join Dr. Heitner to learn how to help parents and caregivers who are dealing with more issues related to kids' public sharing, privacy and reputation. What does it mean to be "famous" these...

Calm Challenging Patrons: How to Navigate Difficult Interactions MJ Callaway, CCMS, CVP, CSP No one wants to deal with difficult patrons, yet you will inevitably encounter one or two...

PCI Webinar with Nicole Bryan Transient Populations: How to Work with Patrons Experiencing Homelessness in Libraries Homelessness is a recurrent topic of concern in public libraries. At...