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Upcoming Events
Time Zone: Arizona Time (change)
PCI Webinar: The ‘Must Do List’ for Leaders
Expand your horizons and discover ways to be your best self in your leadership role. Whether you’re new to your position as a leader or have been a leader for some time, you’ll find new things to...
- Date:
- Wednesday, October 9, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Register! - 87 seats left
Archives Month Tour
Please join us for a special tour of the Polly Rosenbaum State Archives and History Building during American Archives Month. Learn the Archivists' roles and how permanent, historical records are...
- Date:
- Thursday, October 10, 2024
- Time:
- 10:00am - 11:00am
- Location:
- Polly Rosenbaum History and Archives Building -- 1901 W. Madison St. Phoenix, AZ 85009,
- Categories:
- Archives
- Register! - 8 seats left
Live Training with Ryan Dowd: Traumatic Brain Injury
About the Training:
What is a TBI (and how it relates to those struggling with homelessness)
Common symptoms (that are often mistaken for other conditions!)
Signs of disinhibition (and how to...
- Date:
- Thursday, October 10, 2024
- Time:
- 11:00am - 11:30am
- Location:
- Online,
- Categories:
PCI Webinar: Boosting Morale and Engagement with Neuroscience-Backed Techniques
Employees with high morale have less absenteeism, turnover and errors, and are more productive. We all want an engaged and productive staff . . . and neuroscience explains why certain strategies are...
- Date:
- Wednesday, October 16, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Register! - 93 seats left
PCI Webinar: Handling New and Awkward Customer Behaviors
This webinar addresses the actions employees can take when they encounter new and awkward customer behaviors. Attendees will learn immediately applicable words, phrases and techniques to effectively...
- Date:
- Wednesday, October 23, 2024
- Time:
- 9:30am - 10:30am
- Location:
- Online,
- Categories:
- Register! - 63 seats left
PCI Webinar: Nonverbal Matters: Using Body Language to Communicate Effectively with Your Customers
A large majority of communication comes from nonverbals like facial expressions, gestures, and posture. It is universal and infused into every single interaction we have. Learn how to decipher what...
- Date:
- Wednesday, October 23, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Register! - 91 seats left
PCI Webinar: Unlocking Customer Satisfaction: The Role of Goal-Oriented Listening and Empathetic Communication to Improve Customer Interaction
Want to master the art of exceptional customer service? This interactive workshop, equips attendees with essential communication techniques to navigate any customer interaction. Based on the latest...
- Date:
- Wednesday, October 23, 2024
- Time:
- 12:30pm - 1:30pm
- Location:
- Online,
- Categories:
- Register! - 96 seats left
Arizona Memory Project Partner Information Session-ONLINE
The Arizona Memory Project (AMP) provides free online, digital access to a wealth of primary sources from Arizona archives, museums, libraries, and other cultural institutions. Visitors to AMP will...
- Date:
- Thursday, October 24, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Online,
- Categories:
- Arizona Memory Project
- Register! - 83 seats left
Archives Month Tour
Please join us for a special tour of the Polly Rosenbaum State Archives and History Building during American Archives Month. Learn the Archivists' roles and how permanent, historical records are...
- Date:
- Thursday, October 24, 2024
- Time:
- 3:00pm - 4:00pm
- Location:
- Polly Rosenbaum History and Archives Building -- 1901 W. Madison St. Phoenix, AZ 85009,
- Categories:
- Archives
- Register! - 10 seats left
AMPlify Your Research: Topics and Places in the Arizona Memory Project
Arizona history is full of significant events and places that shaped the state to be what it is today. The Arizona Memory Project has over 130 Topics and 1,200 Places where relevant content is linked....
- Date:
- Wednesday, October 30, 2024
- Time:
- 11:00am - 12:00pm
- Location:
- Categories:
- Arizona Memory Project
- Register! - 64 seats left