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Homeless De-Escalation 401: Managing your own emotions during conflict

Topics Covered:

  • Two strategies for staying calm when conflict starts
  • Two strategies to use after you have passed the “thinking threshold” (and YOU are in fight/flight/freeze mode).
  • How to know you’ve passed the “effectiveness threshold” and how to exit the situation.
  • Additional strategies you can use before conflict (to prepare) and after conflict (to calm down).

 

Email Krissie@homelesstraining.com if you have any questions. See you at the live training!

Date:
Thursday, April 13, 2023
Time (MST):
11:00am - 12:00pm
Time Zone:
Arizona Time (change)
Registration has closed.