Teens are going through a lot developmentally: puberty, social comparison, familial and cultural pressures. Sometimes they take that transitional stress to your library. Managing behaviors and expectations, while making the library a welcoming place is a tough line to walk. But understanding the why of this teen behavior is a start. 

In this program you'll learn about:

• Puberty and biological change in teens
• Cultural and societal pressures on teens
• Online pressures on teens
• Deescalation techniques
• Tips for communicating with teens
• Suggestions on policies on teen behavior in the library