This PCI webinar will give library leaders tools to bring trauma-informed care into day-to-day management and library structures. Participants will learn how to better support staff and their communities, handle difficult situations, and build a work environment where folks feel safe, respected, and seen.

This session starts with laying the groundwork for understanding trauma and trauma-informed care, then moves into practical ways to apply these principals in library management. Through potential scenarios and guided discussions, participants will explore how trauma-informed approaches can help navigate workplace challenges and create healthier team dynamics. Participants will also be given some reflective prompts to continue to build and create trauma-informed workspaces after the session.

As a result of this program, attendees will learn how to:

• Clearly define trauma and trauma-informed care.
• Recognize the need to trauma-informed approaches in library work.
• Identify tangible ways to enact trauma-informed principles to workplace policy, leadership, and public service.
• Build library spaces that reduce harm, are trauma-informed, and support team morale.