When was the last time you reviewed your Volunteer Handbook or Policies and Procedures Manual? It’s probably been too long. Learn how to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them. A good Volunteer Handbook can also help you better identify and deal with challenging volunteers. Whether you’re just starting to create a Handbook or if you’re looking for best practices on information to include, this webinar will evaluate the Handbook you have and help you create a stronger framework for your volunteer engagement program.

What You'll Learn: 

• How to create a living document that can help both paid and volunteer staff be better informed and know what is expected of them.
• How to deal with challenging volunteers.
• How to evaluate the Handbook you have.
• How to create a stronger framework for your volunteer engagement program.

Call-in information will be provided to registrants a few days prior to the webinar

Jennifer Bennett is the Senior Manager of Education & Training at VolunteerMatch.