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Library Safety and Security with Dr. Steve Albrecht
Spend a full day with one of the nation’s leading experts on library safety and security. Dr. Steve Albrecht has trained thousands of library employees on the do’s and don’ts of handling challenging, entitled, odd, or even threatening patrons, including the homeless, mentally ill, drug users, gang members, thieves, Internet hogs, and others who want to disrupt the library. His popular program offers practical and realistic tools which will make your facility a better, safer place to work. Enjoy Steve’s real-life experiences as a law enforcement officer, mixed with his use of humor. Learn safe workplace behaviors, security measures, personal protection methods, and how to activate your “high-risk” customer service skills. This program will be offered from 9:30-4:30 on September 23 at Flowing Wells Library in Tucson, September 24 at Burton Barr Central Library in Phoenix and September 25 at Flagstaff Public Library.
- Date:
- Monday, September 23, 2019
- Time (MST):
- 9:30am - 4:30pm
- Time Zone:
- Arizona Time (change)
- Location:
- Pima County Public Library - Flowing Wells Branch - 1730 W Wetmore Rd, Tucson, AZ 85705
- Categories:
- Continuing Education Training