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Envisioning Future Library Experiences: Service Design Techniques for Responsive Libraries (Webjunction)

An Webjunction Webinar: Register Here

Join us for part 2 of the webinar series with design experts from Margaret Sullivan Studio and Harmonic Design to pick-up techniques you can use to create meaningful future library services. After the first webinar, Who Are We Designing for and Why? Service Design Techniques for Responsive Libraries (recording available), the presenters met with three case study libraries: Altadena Library District, Pierce County Library System, and Prince George's County Memorial Library System. The case study participants will share how they took learned design techniques to brainstorm future services for their communities. The goal is to demonstrate concepts and relevant applications to help envision how you might improve your library’s capacity to bring joy, vibrancy, learning experiences, and innovative opportunities to the community!  

The case study libraries are applying service design techniques to create meaningful outdoor experiences, and integrating service design into staffing models. Whether you are a library with a small, medium, or large staff, through this session, you will learn how collaboration, creativity, and innovation can be integrated into your daily operations. 

Presented by: Patrick Quattlebaum, CEO, Harmonic Design; Leah Berg, Service Designer, Harmonic Design; Margaret Sullivan, Principal, Margaret Sullivan Studio; and Lyna Vuong, Senior Designer, Margaret Sullivan Studio

Thursday, February 18, 2021
Time (MST):
1:00pm - 2:30pm
Time Zone:
Arizona Time (change)